Texting for property managers
Every tenant message,
sent on time.
Rent reminders, maintenance updates, inspection notices and building-wide broadcasts, all sent by text from one place. Tenants read them and reply the way they already text.
Today 9:00 AM
Hi Dana, rent for Unit 4B ($1,450) is due Friday, Oct 1. You can pay through your resident portal.
Paid it this morning 👍
Payment received. Thank you, Dana!
What you send
Four kinds of message.
One thread per tenant.
-
01
Rent reminders
Set the schedule once: a few days before the due date, on the day, and after. Each tenant gets their own amount and unit.
-
02
Maintenance updates
Tell tenants when a work order is received, scheduled and done. They confirm the visit or ask to reschedule with a one-word reply.
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03
Inspections
Send notice of an inspection with the date and time window. Confirmations and requests for another time come back as replies.
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04
Tenant broadcasts
Water shut-offs, parking changes, office hours. Pick a property or a single building and send to everyone in it at once.
Sep 28 · 9:00 AM
Hi Dana, a reminder that rent for Unit 4B ($1,450) is due Friday, Oct 1.
Oct 1 · 8:00 AM
Rent for Unit 4B is due today. Pay through your resident portal, or reply if you have questions.
Paid it this morning 👍
Payment received. Thank you, Dana!
We got your request about the kitchen faucet (#2107). A technician is booked for Thu, Oct 3, 10 AM–12 PM.
Reply 1 to confirm or 2 to pick another time.
1
Confirmed. Your technician will text when they're on the way.
Annual inspection for Unit 4B: Tue, Oct 14, 1–3 PM. Reply C to confirm or R to request another time.
R, could we do a morning?
Sure. How about Wed, Oct 15, 9–11 AM? Reply C to confirm.
C
You're set for Wed, Oct 15, 9–11 AM. See you then.
Water will be shut off in Building B on Wed, Oct 8, 10 AM–1 PM for a valve replacement. Please plan ahead.
Delivered to 48 of 48
Will the laundry room be affected?
Yes, the laundry room is off during the same window. Thanks for checking.
A closer look
Tenants just reply.
The answer goes where it belongs.
Mon, Oct 6 · 10:00 AM
Annual inspection for Unit 4B: Tue, Oct 14, 1–3 PM. Reply C to confirm or R to request another time.
C
Thanks, Dana. You're confirmed for Tue, Oct 14, 1–3 PM.
- 1
Sent when you choose
Schedule notices ahead of time. They go out at the hour you set, not whenever someone remembers.
- 2
A one-letter reply
No app, no link, no login. Tenants answer from the messages app they already use.
- 3
Confirmed on the spot
The reply is matched to the inspection, and the tenant gets a confirmation straight back.
Broadcasts
Write once.
Reach a whole building.
Choose who gets the message by property, building or unit. Names and unit numbers fill in for each tenant, and replies come back into one shared inbox.
- Audiences by property or buildingSend to one building without touching the rest.
- Personal fieldsEach text carries the tenant's own name and unit.
- Opt-out handledTenants can reply STOP at any time and are taken off the list.
Getting started
Up and running in three steps.
- 01
Add your properties
Buildings, units and the tenants who live in them, with the numbers they've agreed to receive texts on.
- 02
Set your messages
Start from templates for rent, maintenance and inspections, or write your own in your voice.
- 03
Send and reply
Schedules run on their own. Replies land in one inbox your whole team can work from.
Request a demo
See it with your own properties.
Tell us a little about your portfolio and we'll set up a walkthrough using your buildings and the messages you send today.